Original BTC Reviews

The sales rep was nice and thoughtful - super professional. This is the second time we've dealt with them.

The online ordering process is super efficient, and the delivery was really quick.

This product is fantastic. That said, the website was a total mess. I couldn't finish my online order because of issues with the site’s software. Super frustrating and I spent way too much time trying to get it to function! When I eventually reached a rep on the phone to finalize my order, he was really nice and helpful.

Fantastic service, super quick to reply via email, and the product was top-notch too. I'm one very satisfied customer.

Incredible and outstanding support. The service was just top-notch, really impressed with how they handled everything!

I’ve given you 5🌟, but honestly, that doesn’t fully capture the top-notch service I got from Sarah at your Witney Office. It was truly a delight to have someone who tackled my enquiry with such diligence and professionalism. As a regular customer, I felt like I received the same level of care and attention as your esteemed commercial clients. Sarah really knows her stuff and helped me find the parts I needed to fix up a floor lamp I’ve had for ages. The service was quick, and the goods were sent out right away. Even though one part didn’t match up due to the lamp’s age, she quickly coordinated with your technical team to send a suitable replacement. Now, that lamp shines bright in our Sitting Room.

When I was looking for a company to assist with my problem, I stumbled upon BCT through Google (what a surprise!) and was really pleased to discover you’re a family-run business based in the UK, which is pretty rare these days. With the high-quality products and the exceptional standards set by your team, I’m confident BCT will keep thriving well into the future.

Thanks a bunch,
Tom Moore

The customer support is top-notch, complemented by fantastic items. I've shopped with BTC in the past, and they never let me down.

Ordering was a breeze, delivery was on point, and the item was packed nicely.

This pendant light is fantastic, the finish is perfect and it looks awesome whether it's on or off. The installation was simple since the fixing kit swapped out the old ceiling rose.

The light arrived quicker than I expected. It really enhances my bathroom wall and fits in nicely with the other lamps I’ve purchased from BTC.

These British goods are beautifully crafted. The quality is top-notch and the delivery was quick. They make a stylish addition to the front of my home. Absolutely perfect!

Incredibly quick delivery - the light arrived just right in a few days. Awesome!

The initial quote was twice what I spent on the same glass just three months back. It was only when I was about to walk out without buying that you dropped the price, but it was still a good bit higher than what I paid in October '22.

Delivery was a breeze and super fast. The lamp is gorgeous. Couldn't be happier!

This light is just fantastic! Quick shipping and top-notch support after buying. Much appreciated!

Delivery took a little longer than expected, but the floor lamp was nicely packaged and the quality is definitely impressive.